An update from our practice on COVID-19

To help prevent the spread of novel coronavirus, and continue servicing all clients, we have made adjustments to our clinic policies. At this time the clinic is open and seeing all appointments as usual. For those who still prefer to stay home, we have increased the availability of telemedicine appointments. Please call ahead to discuss whether telemedicine is appropriate for your pet. We would also remind owners that if you are sick that you avoid coming to the clinic.

Currently our practice is operating as usual. Masks are optional for both clients and staff but we are happy to wear masks at any time if preferred by clients. Please call when you arrive to minimize the number of people in the waiting room and allow full cleaning between appointments. All exams and treatments will be done in our treatment area when possible.  Curbside appointments are still available for any client if that is their preference, please call the clinic (905-634-4526) when you arrive if you would prefer curbside care.

Please do not hesitate to contact the clinic at any time if you have any questions or concerns.

Pet Health Checker

Use Pet Health Checker to help you decide if your pet’s symptoms require immediate attention or if you should continue to monitor those symptoms at home.

Pet Health Checker

Food & Prescriptions

If you require food and/or prescription refills, please email the clinic ( or visit our online webstore. We will contact you once your order is ready, and make payment arrangements and to bring the food out to your

Prescription and Food Request FormOrchard Vetstore

Clinic Hours

We have returned to regular clinic hours. Please be aware that appointment availability may be limited due to the extra measures in place to ensure only one patient in the clinic at a time whenever possible:

Monday and Wednesday: 9am – 7pm

Tuesday, Thursday, Friday: 9am – 6pm

Saturday and Sunday: CLOSED

Client Education

Worried about COVID-19 and your pets? Stay up to date on all current facts and figures about what this means for us and our furry family members.

Client Fact SheetNews Updates